Frequently Asked Questions

How long will my order take to arrive?
Each sweater is custom made upon ordering. Due to this, it can take 3 - 5 business days to be ready for shipping. All orders will ship via Canada Post.

Do you provide order tracking?
If provided by the mail carrier, a tracking number will be sent to you.

How are the sweaters made?

We use screen printing for each sweater. We create a specific screen for each design and use fabric ink to get the design on the sweater. Screen printing produces vivid colours even on darker fabrics. The ink also lies in layers on the surface of the fabric which gives the print a pleasingly tactile quality. This method also keeps the design looking perfect, even after 100 washes.

Do you offer local delivery in Sarnia?
We currently do not offer local delivery. We do however offer pickup.

 

HomebodyHill 

153 Norman St

Sarnia, ON

N7T6V6

We will contact you when your order is ready for pick up. Orders must be retrieved within 10 business days.

I'm not sure what size to order, can you assist?
If you have reviewed our size guide and still have questions, we're here to help! Contact our customer service team at Homebodyhill@outlook.com and we will be happy to assist with any inquiries about sizing and fit.

My item arrived damaged, what do I do?
We strive for perfection with every order. However, if for some reason there are any issues please contact us at homebodyhill@outlook.com. We will arrange shipping for the damaged item back to our warehouse and send a new item to you immediately.